Deskgram 2 Autoresponder Component

The autoresponder block helps you react to incoming Telegram replies after outreach, mailing, comments or other automation tasks. It is useful when a user answers your first message and you need a controlled follow-up instead of checking every dialog manually.

When to use it

Use the autoresponder when your campaign has a predictable next step: send a link, explain the offer, ask a qualifying question, redirect to a manager or move the person into a bot funnel.

It is especially useful together with bulk messaging safety rules: limits, delays, account rotation and clear stop conditions.

Basic setup

1. Open the module where the autoresponder block is available.
2. Enable automatic replies.
3. Set a reply delay so answers do not look instant and robotic.
4. Limit how many times one account can answer in a period.
5. Add the message text or connect AI generation.
6. Save the module settings before launching the task.

Standard replies vs AI replies

A standard reply is safer when the script is short and stable: for example, send a bot link or ask one qualifying question.

AI replies are better when the user can ask different questions. In that case, connect the AI component, choose a provider and write a prompt that explains the role, offer, boundaries and topics the model must avoid.

Branching scenarios

Branching is useful when different keywords require different answers. For example:

• If the user asks about price, send the pricing explanation.
• If the user asks about access, send the bot or support link.
• If the user is not interested, stop the chain.
• If the user asks a complex question, redirect to a human manager.

Safety recommendations

• Do not answer too fast.
• Do not use aggressive promises in automatic replies.
• Keep scripts short and natural.
• Test the branch logic on a small account group.
• Pause accounts that receive many negative replies.

Summary

The autoresponder turns Telegram replies into a managed funnel. Start with simple fixed answers, then add AI and branching only when the first version already works and you understand what users ask most often.